Email policy

Confidential communication disclosure

If you are a customer, mail will only be used to communicate with you if requested by you. If you have sent an email to us it is assumed that you consent to the use of email for communication. If you are concerned about confidentiality or who might have access to your email you will need to ask us not to send email to you. There are a number of reasons why email might not be read immediately on receipt. Instant responses to email cannot be expected. If something is urgent you must telephone us about it.

Our email contains confidential and privileged information only for the use of the intended recipient. Access to our email by anyone else is unauthorised. Any person, other than the intended recipient, receiving our email is requested to notify us immediately by telephone or email.

If you are not the intended recipient of our email, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful.

The opinions contained in our email are personal only and should not be relied on. Any views expressed in our email are those of the individual sender, except where the sender specifically states them to be the views of someone else.

The copyright in our attachments remains our property. Reproduction and amendment that is not expressly authorised by us is not permitted.

Whilst reasonable protection measures have been taken it cannot be promised that our email and any files attached to it are free of a virus or any other defect or error.

We will not be liable to the recipient or any other person for any loss or damage which may result from the receipt of or use of our email and any files attached to it outside the purpose for which the email was sent.